The London event is SOLD OUT, but delegate places are still available for the other international venues
itSMF International are proud to announce the 7 Global Road Shows that are here to promote ITIL V3 throughout the world. Working with our partners, OGC, TSO and AMP Group these road shows are the only way to find out truly what is in the publications.
Come and meet the authors.
The London event is in a couple of weeks and is completely sold out. There are still some places available at the other global events, please click on the relevant country to find out more information.
ITIL was developed by the CCTA, now the OGC, during the late 1980s when the UK government’s reliance on IT was increasing and fiscal efficiencies were being sought. A team of CCTA staff set out to document a common sense approach to managing IT services that would improve reliability while maintaining costs efficiency. Using their own experience, a collection of then best practices and common sense, the first IT Infrastructure Library was created.
ITIL started way back in 1986 with the development of the original ITIL function based set practice of 40+ books dealing with a variety of best practices. From 1999 ITIL version 2 introduced 7 central books which dealt with the processes widely accepted as the best practice framework for IT Service Management (ITSM)
Now in 2007 – 21 years after the first inception ITIL V3 consists of 5 central books and an official introduction book. These incorporate the best of V1, V2 and tested current best practice for ITSM. The 5 central books are made up of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
To celebrate the eagerly anticipated 3rd version of ITIL itSMF International together with its partners OGC, TSO (official publisher) and The APM Group (official accreditor) would like to invite you to the GLOBAL LAUNCH. This will be a unique opportunity to see how the new version of ITIL will affect the business world and give you an insight into the future of best practice. It will also be an opportunity to meet the authors and see V3 in the flesh for the first time.
The official launch, and first of the Global events, will be held at Vinopolis in No 1 Bank End, London, SE1 9BU. As ITIL celebrates its 21st birthday a more appropriate venue could not be imagined as Vinopolis boasts that it is “built on traditional foundations with a modern approach”.
Diagram: (C) Crown copyright 2007, used with permission
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